Top : United_States : VA : Lexington : Aunt Sarahs Pancake HouseFamily style restaurant serving breakfast, lunch, and dinner. 2813 N Lee Hwy
Lexington
VA
United States
24450
Telephone : 540.464.5227
Type of cuisine served :- American
- Breakfast / Brunch
Price DetailsThe typical price range for a meal at Aunt Sarahs Pancake House is $5.01 - $15 Payment MethodsAll restaurants accept cash; additional methods of payment are :- - Visa
- MasterCard/Eurocard
- American Express
- Discover
Alcohol : no alcohol served. Smoking : section. Dress : casual. Parking : own parking lot.
ReviewsAunt Sarahs SUCKS! Our visit to the Aunt Sarah's in Lexington VA, store #595, was the worst we had ever had in a restaurant. We came in and the hostess didn't even acknowledge us then when we were finally seated after a fifteen minute wait, we had to wait another 20 minutes for the slow and very incompetent waitress to come over and take our order. After waiting another 50 minutes we finally got our nasty cold food. we waited until our kids choked down their nasty food and we left, after having to flag the waitress over to give us our check. We had to pay $31.81 for this meal, and had to stop at another restaurant because we left there starving!!!!!!!!!!! I will NEVER make another mistake of stopping at another Aunt Sarah's again. And I WANT MY MONEY BACK!!!!!!!!!!!!!!!!!!!!!!!!!! By the way, we never even got any silverware with our meal and had to eat with our hands! Our visit to the Aunt Sarah's in Lexington VA, store #595, was the worst we had ever had in a restaurant. We came in and the hostess didn't even acknowledge us then when we were finally seated after a fifteen minute wait, we had to wait another 20 minutes for the slow and very incompetent waitress to come over and take our order. After waiting another 50 minutes we finally got our nasty cold food. we waited until our kids choked down their nasty food and we left, after having to flag the waitress over to give us our check. We had to pay $31.81 for this meal, and had to stop at another restaurant because we left there starving!!!!!!!!!!! I will NEVER make another mistake of stopping at another Aunt Sarah's again. And I WANT MY MONEY BACK!!!!!!!!!!!!!!!!!!!!!!!!!! By the way, we never even got any silverware with our meal and had to eat with our hands! Food Rating [2/10] Service Rating [4/10] Ambiance Rating [6/10] bad food /expensive price I agree AUNT SARAHs was one of my worst Dinners I have ever had! 2 pieces of frozen fish $ 5 sm. shrimp $8.79 (taste bad), &10.50 for a 10oz ribeye (very fatty) the waiter forgot my salad, I had to ask for it, my baked potato had a rotten spot inside; the waiter told us the kids meal came with a drink it did not it was .99cents; they got a sm frozen cheese pizza & fries for 3.19 ea. My salad was all lettuce! I complained to the cashier she did not take anything off! This whole rotten meal cost us $29.70!!!!! WOULD NEVER GO THERE IF I WERE YOU!!!! I agree AUNT SARAHs was one of my worst Dinners I have ever had! 2 pieces of frozen fish $ 5 sm. shrimp $8.79 (taste bad), &10.50 for a 10oz ribeye (very fatty) the waiter forgot my salad, I had to ask for it, my baked potato had a rotten spot inside; the waiter told us the kids meal came with a drink it did not it was .99cents; they got a sm frozen cheese pizza & fries for 3.19 ea. My salad was all lettuce! I complained to the cashier she did not take anything off! This whole rotten meal cost us $29.70!!!!! WOULD NEVER GO THERE IF I WERE YOU!!!! Food Rating [2/10] Service Rating [6/10] Ambiance Rating [6/10] service was terrible Last week on the way to North Carolina my husband and I got up early anticipating a great breakfast which we have had before, when we got to Aunt Sarah's we were seated however 20 minutes later (the restaurant was not busy) we still had not been acknowledged by the waitress. Another waitress noticed how long we had been waiting but said we were not her table to wait on, at that time all she was doing was clearing a table and could have at least gotten us a drink but she didn't therefore we left the reastaurant and will never go back. This is poor service and no reason why it should have happened. Last week on the way to North Carolina my husband and I got up early anticipating a great breakfast which we have had before, when we got to Aunt Sarah's we were seated however 20 minutes later (the restaurant was not busy) we still had not been acknowledged by the waitress. Another waitress noticed how long we had been waiting but said we were not her table to wait on, at that time all she was doing was clearing a table and could have at least gotten us a drink but she didn't therefore we left the reastaurant and will never go back. This is poor service and no reason why it should have happened. Date of horrible service June 28,2002 Michelle Food Rating [2/10] Service Rating [2/10] Ambiance Rating [2/10] incompetence I too went to this location and it was awful. I asked why the terrible food and poor service. It turns out that the manager refuses to hire! The hostess has to also cook, the waitress had to do double duty as the dishwasher and they both had to handle the cash register!! No wonder why everything turns out wrong. Is Aunt Sarah's that cheap that they can not hire another person? The waitress and hostess were very apologetic and I feel for them. I too went to this location and it was awful. I asked why the terrible food and poor service. It turns out that the manager refuses to hire! The hostess has to also cook, the waitress had to do double duty as the dishwasher and they both had to handle the cash register!! No wonder why everything turns out wrong. Is Aunt Sarah's that cheap that they can not hire another person? The waitress and hostess were very apologetic and I feel for them. Food Rating [4/10] Service Rating [8/10] Ambiance Rating [4/10] We stopped there to eat a couple times. We stopped there to eat a couple times. We especially like the home fries; I really would like to have the recipe. The waitress was nice and the room was full. That says something about the food, some people must like it. Food Rating [8/10] Service Rating [8/10] Ambiance Rating [6/10] Worst Restaraunt On Earth!! My wife, children and I ate at the Aunt Scrappy's on Hull Street in Chesterfield Virginia on 2-16-03. Talk about a disgusting food establishment!! The overall look was nice but service, food quality and management??? Blah!! We had undercooked eggs for my son! Sent back twice but still could'nt get it right. I had hair in my pancakes and there was cigarette ashes stuck to the rim of the syrup bottle!!!! I am writing to our local papers to request an undercover assignment for investigative reporters!!! I am awaiting a confirmation call as we speak!! I wll never eat here again....Even if it were free and they picked me up in a limo!!! My wife, children and I ate at the Aunt Scrappy's on Hull Street in Chesterfield Virginia on 2-16-03. Talk about a disgusting food establishment!! The overall look was nice but service, food quality and management??? Blah!! We had undercooked eggs for my son! Sent back twice but still could'nt get it right. I had hair in my pancakes and there was cigarette ashes stuck to the rim of the syrup bottle!!!! I am writing to our local papers to request an undercover assignment for investigative reporters!!! I am awaiting a confirmation call as we speak!! I wll never eat here again....Even if it were free and they picked me up in a limo!!! Food Rating [2/10] Service Rating [2/10] Ambiance Rating [2/10] IT WAS LIKE EATING AT THE FIRST OF THE HELP WAS THE BEST..I WASNT EVEN IN THE DOOR AND THEY HAD US SEATED..A PARTY OF 18 WAS WITH ME. WE WERE VERY HAPPY TO COME HERE.. BEFORE I COULD EVEN ACKNOWLEDGED THE WAITRESS TO GET US DRINKS..SHE CAME OVER WITH A ROUND OF "FREE DRINKS" AND TOYS FOR THE KIDS.. SHE MUST BE A MOM. THEY ALL MUST BE BY THE WAY THEY WORK SO HARD .. AND THE FOOD LET ME TELL YOU THE BEST .. LIKE EATING AT THE "WHITE HOUSE" .. MR. BUSH IF YOU EVER HAVE TIME ON YOUR WAY TO "CAMP DAVID" PLEASE STOP BY.IN AND OUT BY 45 MINS ..I COULD NOT STOP SAYING THANK YOU TO THERE WONDERFUL MANAGEMENT.. HE SAID "MA'AM THATS JUST THE WAY WE RUN ARE BUSINESS".. I WISH MORE PLACES WERE LIKE THEM..YOU WOULD NEVER STARVE OR GO OUT OF BUSINESS...FROM NOW ON WE PLAN ALL ARE TRIPS THERE ..WAY TO GO "AUNT SARAH'S "SUPER"-PANCAKE HOUSE FIRST OF THE HELP WAS THE BEST..I WASNT EVEN IN THE DOOR AND THEY HAD US SEATED..A PARTY OF 18 WAS WITH ME. WE WERE VERY HAPPY TO COME HERE.. BEFORE I COULD EVEN ACKNOWLEDGED THE WAITRESS TO GET US DRINKS..SHE CAME OVER WITH A ROUND OF "FREE DRINKS" AND TOYS FOR THE KIDS.. SHE MUST BE A MOM. THEY ALL MUST BE BY THE WAY THEY WORK SO HARD .. AND THE FOOD LET ME TELL YOU THE BEST .. LIKE EATING AT THE "WHITE HOUSE" .. MR. BUSH IF YOU EVER HAVE TIME ON YOUR WAY TO "CAMP DAVID" PLEASE STOP BY.IN AND OUT BY 45 MINS ..I COULD NOT STOP SAYING THANK YOU TO THERE WONDERFUL MANAGEMENT.. HE SAID "MA'AM THATS JUST THE WAY WE RUN ARE BUSINESS".. I WISH MORE PLACES WERE LIKE THEM..YOU WOULD NEVER STARVE OR GO OUT OF BUSINESS...FROM NOW ON WE PLAN ALL ARE TRIPS THERE ..WAY TO GO "AUNT SARAH'S "SUPER"-PANCAKE HOUSE Food Rating [10/10] Service Rating [10/10] Ambiance Rating [10/10]
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