Top : United_States : VA : Chesapeake : The Olive Garden Italian RestaurantFamily restaurant offering Americanized Italian entrees. Greenbriar Mall Parkway
Chesapeake
VA
United States
23320
Telephone : 757.424.4758
Opening Times : L, D daily
Type of cuisine served :Related web pages :Price DetailsThe typical price range for a meal at The Olive Garden Italian Restaurant is $15.01 - $30 Payment MethodsAll restaurants accept cash; additional methods of payment are :- - Visa
- MasterCard/Eurocard
- American Express
Alcohol : full bar. Smoking : section. Dress : dressy casual. Parking : own parking lot.
ReviewsRacial Service by Management My friend and I went to VA for the day of shopping from NC with our daughters and at the end of "girls day out" we decided to stop @the Olive Garden at Greenbrier Parkway. We arrived at 6:30 and was seated @ 7:15. Our order was placed @7:30. While sitting in the section the hostess seated us the cold air was very chilling. We asked our waiter if the heat could be turned up and he checked w/the manager on duty. Her name was Gwen Jarvis. Still waiting for our food and freezing, we had a conversation with another customer who was sitting next to us. She mentioned that a couple of weeks ago she and her daughter were sitting at the same table we were and had to be moved and received her food almost 2hrs after ordering and they ended up getting their order at no charge. Well, the manager finally came over and we asked her about the heat and she stated to us that she would take care of it. At no time did we see her adjust the air/heat control. We had to go in the restroom, where it was a lot warmer, in order to get heat. While in the reception area, another customer had been served drinks to the point where she vomited all over the reception area, the beginning of the restroom and on a customer. This mess was not immediately cleaned. After all of this occured, food still has not been served, we asked to be moved to a different section. They did move us and our order was delivered at approximately 8:15. We enjoyed the meal. At the end of our dinner, the waiter brought us our checks and they were the checks that belonged to someone else. The manager, Gwen Jarvis came to our table and said because of the inconvenience that we had she took 6% off each of our bills. We were at that time satisfied. But prior to us leaving the establishment, she came back to our table and said "we really shouldn't teach our children to say they were going to try to get a free meal". I at that time said, "excuse me?" She said that one of the buss boys came to her stating that our children had said that. And she said the same thing. Our satisfied night just turned into the night from "Hell". That manager had just costed our waiter his tip. As we were walking out of the resturant, I stayed behind because I wanted to ask Ms. Jarvis how could she say something like that to her customers? At that time she told me that I shouldn't worry that it wasn't my child that made the comment about the free meal. I told her it was none of the children. Then she said to me that it was the "little white girl" that said it. I advised her that Olive Garden will not be getting anymore of my business. I went out to my friend's veh, who is white, and advised her of what Ms. Jarvis stated. My friend went into the resturant and said a couple of words to her as well. She told her that none of us was allowed back in the resturant and that she was going to call the cops. We left. This happened on Sunday, Feb. 17, 2002. I have told over 50 people, who do go to the Olive Garden in Chesapeake about this ordeal and they will not be going back as well. Just think, if I told that many, and they tell that many, look at the business this chain will be missing. We felt as if though Gwen Jarvis, manager of this branch, crossed the line and unfortunately, it's the resturant that has to pay for it. My friend and I went to VA for the day of shopping from NC with our daughters and at the end of "girls day out" we decided to stop @the Olive Garden at Greenbrier Parkway. We arrived at 6:30 and was seated @ 7:15. Our order was placed @7:30. While sitting in the section the hostess seated us the cold air was very chilling. We asked our waiter if the heat could be turned up and he checked w/the manager on duty. Her name was Gwen Jarvis. Still waiting for our food and freezing, we had a conversation with another customer who was sitting next to us. She mentioned that a couple of weeks ago she and her daughter were sitting at the same table we were and had to be moved and received her food almost 2hrs after ordering and they ended up getting their order at no charge. Well, the manager finally came over and we asked her about the heat and she stated to us that she would take care of it. At no time did we see her adjust the air/heat control. We had to go in the restroom, where it was a lot warmer, in order to get heat. While in the reception area, another customer had been served drinks to the point where she vomited all over the reception area, the beginning of the restroom and on a customer. This mess was not immediately cleaned. After all of this occured, food still has not been served, we asked to be moved to a different section. They did move us and our order was delivered at approximately 8:15. We enjoyed the meal. At the end of our dinner, the waiter brought us our checks and they were the checks that belonged to someone else. The manager, Gwen Jarvis came to our table and said because of the inconvenience that we had she took 6% off each of our bills. We were at that time satisfied. But prior to us leaving the establishment, she came back to our table and said "we really shouldn't teach our children to say they were going to try to get a free meal". I at that time said, "excuse me?" She said that one of the buss boys came to her stating that our children had said that. And she said the same thing. Our satisfied night just turned into the night from "Hell". That manager had just costed our waiter his tip. As we were walking out of the resturant, I stayed behind because I wanted to ask Ms. Jarvis how could she say something like that to her customers? At that time she told me that I shouldn't worry that it wasn't my child that made the comment about the free meal. I told her it was none of the children. Then she said to me that it was the "little white girl" that said it. I advised her that Olive Garden will not be getting anymore of my business. I went out to my friend's veh, who is white, and advised her of what Ms. Jarvis stated. My friend went into the resturant and said a couple of words to her as well. She told her that none of us was allowed back in the resturant and that she was going to call the cops. We left. This happened on Sunday, Feb. 17, 2002. I have told over 50 people, who do go to the Olive Garden in Chesapeake about this ordeal and they will not be going back as well. Just think, if I told that many, and they tell that many, look at the business this chain will be missing. We felt as if though Gwen Jarvis, manager of this branch, crossed the line and unfortunately, it's the resturant that has to pay for it. Food Rating [6/10] Service Rating [2/10] Ambiance Rating [6/10] Italian? Truly youre kidding In no way would I call the 'cuisine' Italian. Psuedo Italian, yes. But, if you're catering to the purchasers of canned/bottled 'tomato sauces' and Chef-boy-ar-dee crowd, you've got a winner. In no way would I call the 'cuisine' Italian. Psuedo Italian, yes. But, if you're catering to the purchasers of canned/bottled 'tomato sauces' and Chef-boy-ar-dee crowd, you've got a winner. The atmosphere? There is one? Food Rating [2/10] Service Rating [6/10] Ambiance Rating [4/10] BEST FOOD Anyone who says Olive Garden's food is nasty has little taste for food or anything else. On a scale of 1-10 I rate it a 13 (that's how much my family and I enjoy the food). KEEP COOKING! Anyone who says Olive Garden's food is nasty has little taste for food or anything else. On a scale of 1-10 I rate it a 13 (that's how much my family and I enjoy the food). KEEP COOKING! Food Rating [10/10] Service Rating [8/10] Ambiance Rating [10/10] Good food Everyone has a bad night out. I think for the price the food is great. Go somewhere and pay twice the price and stop complaining. Everyone has a bad night out. I think for the price the food is great. Go somewhere and pay twice the price and stop complaining. Service Rating [10/10] Ambiance Rating [10/10]management What I like about the Olive Garden in our area is when they have empty tables all around and you are waiting to be seated for 20 to 30 minutes. There is nothing more aggravating than waiting for a table when there are plenty to sit at. Excuse, not enough staff. I really don't go often because it is always something. What I like about the Olive Garden in our area is when they have empty tables all around and you are waiting to be seated for 20 to 30 minutes. There is nothing more aggravating than waiting for a table when there are plenty to sit at. Excuse, not enough staff. I really don't go often because it is always something. Food Rating [6/10] Service Rating [4/10] Ambiance Rating [6/10] best food and very best service On Sunday at 12:30 P.M. in the Greenbrier Mall facility we had the very best time celebrating a family event. Our server met and exceeded our expectations. Robert P. served each of the fifteen of us special and helped to make my entertaining so perfect. From the point of meeting and exceeding our hopes for a good get together to the feeling that the cook may have been there just for us. The hostesses were each very professional and helpful despite having a disgrantaled visitor wonderfully and very tactfully handled to our perfect server Robert P. From Portland Maine to New Jersey, Richmond Virginia and home at Greenbrier Virginia they are all delicious meals and served with lots of happy people to the hungry crowds. Thank you for the best ten star meal with caring perfection. On Sunday at 12:30 P.M. in the Greenbrier Mall facility we had the very best time celebrating a family event. Our server met and exceeded our expectations. Robert P. served each of the fifteen of us special and helped to make my entertaining so perfect. From the point of meeting and exceeding our hopes for a good get together to the feeling that the cook may have been there just for us. The hostesses were each very professional and helpful despite having a disgrantaled visitor wonderfully and very tactfully handled to our perfect server Robert P. From Portland Maine to New Jersey, Richmond Virginia and home at Greenbrier Virginia they are all delicious meals and served with lots of happy people to the hungry crowds. Thank you for the best ten star meal with caring perfection. Food Rating [10/10] Service Rating [10/10] Ambiance Rating [10/10] Fantastic Dining Experience!!! From Elizabeth City, NC To the Manager and Staff of Olive Garden. I want to thank you for our wonderful lunch. We are from NC and visited your GreenBrier Mall location today. My friend and I were celebration our birthdays together with a group of other people. As usual the food, the service, the environment was wonderful. I sure wished we could get an Olive Garden down here in Northeastern NC. Many of my friends drive up weekly to have dinner parties there.Our waitress was so nice and attentive. It was the most fantastic food. Everything was perfect. I can't wait to go again. To the Manager and Staff of Olive Garden. I want to thank you for our wonderful lunch. We are from NC and visited your GreenBrier Mall location today. My friend and I were celebration our birthdays together with a group of other people. As usual the food, the service, the environment was wonderful. I sure wished we could get an Olive Garden down here in Northeastern NC. Many of my friends drive up weekly to have dinner parties there.Our waitress was so nice and attentive. It was the most fantastic food. Everything was perfect. I can't wait to go again. Debbie Bankord 905 Greenleaf Street Elizabeth City, NC 27909 Food Rating [10/10] Service Rating [10/10] Ambiance Rating [8/10] Added tip to my Credit Card without permission I have a Olive Garden close to my place of employment. I go eat lunch there a couple of times a month. The last time I went to eat there I went with a co-worker. I was paying with my debit card and she was paying with cash, so to speed our already SLOW experience she gave me her cash, and left a cash tip on the table. I put the whole bill on my debit card. When I checked my bank statement the charge was $5 more then our ticket was for. Our waitress took it upon herself to add a tip to my card after a cash tip was left on the table. I will never agian go into that dishonest resturant. I have a Olive Garden close to my place of employment. I go eat lunch there a couple of times a month. The last time I went to eat there I went with a co-worker. I was paying with my debit card and she was paying with cash, so to speed our already SLOW experience she gave me her cash, and left a cash tip on the table. I put the whole bill on my debit card. When I checked my bank statement the charge was $5 more then our ticket was for. Our waitress took it upon herself to add a tip to my card after a cash tip was left on the table. I will never agian go into that dishonest resturant. Food Rating [4/10] Service Rating [2/10] Ambiance Rating [4/10] pseudo-italian food Olive garden is good food at a good price but ONLY for people who are starting to taste Italian food. No way would I would agree it is Italian after going to speciality authentic Italian resturants. Olive garden is good food at a good price but ONLY for people who are starting to taste Italian food. No way would I would agree it is Italian after going to speciality authentic Italian resturants. Food Rating [6/10] Service Rating [8/10] Ambiance Rating [6/10] Great Restaurant I am from colorado. The Olive Garden that I went to with my friend was the best experience I have had. Our waiter was very polite and attentive. When I go there always have the Chicken Marsala and Taramasui for dessert. The price was just right for the two of us and I will go back again. I am from colorado. The Olive Garden that I went to with my friend was the best experience I have had. Our waiter was very polite and attentive. When I go there always have the Chicken Marsala and Taramasui for dessert. The price was just right for the two of us and I will go back again. Food Rating [10/10] Service Rating [10/10] Ambiance Rating [10/10]
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