Top : United_States : OR : Medford : Outback Steakhouse3613 Crater Lake Highway
Medford
OR
United States
97504
Telephone : 541.732.0997
Type of cuisine served :Payment MethodsAll restaurants accept cash.
ReviewsA horrendous dining experience! My significant other and I decided to have dinner at the Outback Steakhouse in Medford, Oregon on August 8, 2002. We arrived at 8:45 p.m. and were pleasantly surprised that it was not busy and we were seated right away. However, we were there for about 10 minutes and had already decided what we wanted to order with no service person in sight. A few minutes after this our server arrived to take our drink order. At this time I ordered a bloomin' onion and let him know that we would be ready to order when he returned with the drinks. He brought our drinks back to the table and we were very specific about what we wanted for dinner. It was almost a half an hour before our bloomin' onion arrived. It arrived over cooked and appeared to be burnt on the underside. We were starving at this point and ate what we could. Someone removed the plate and we waited and we waited! About 10 minutes later a manager came up to us and said that our order was somehow lost and it is cooking now! Give me a break! So he walks away and a few moments later our waiter tells us the same story...as he walks away I said can we please get our soup and salads first please? A very unfriendly girl brings us soup and salad without a word or a smile! No bread...so I asked her if we could please have some bread and she acted as if I had bothered her. She came out with some bread with the same attitude. About 6-7 minutes later we get our food! We weren't done with our soup and salad...What terrible timing! My soup had bacon on it with very little cheese when I specifically asked for no bacon and extra cheese. My significant other ordered a rare steak. It looked good but it had a bad texture because the meat was cut in all different ways and a lot of fat was left on the meat. Now...I am a waitress and bartender and my significant other is a chef who has also been a server/bartender. I have had service this bad only one other time about two years ago and he had NEVER had an experience quite so horrendous. The manager felt as if comping our bloomin' onion was going to suffice but alas it did not. I asked if I could get a comment card. He brought me a blank piece of paper. This just would not do. I then asked for the address for the corporate headquarters. He could not find it. I asked to speak with the proprietor and he supposedly was out of town. We had to wait another 10 minutes for our check and yet another 10 minutes for them to take our money/credit card. This was the most horrendous dining experience that I have ever had! My significant other and I decided to have dinner at the Outback Steakhouse in Medford, Oregon on August 8, 2002. We arrived at 8:45 p.m. and were pleasantly surprised that it was not busy and we were seated right away. However, we were there for about 10 minutes and had already decided what we wanted to order with no service person in sight. A few minutes after this our server arrived to take our drink order. At this time I ordered a bloomin' onion and let him know that we would be ready to order when he returned with the drinks. He brought our drinks back to the table and we were very specific about what we wanted for dinner. It was almost a half an hour before our bloomin' onion arrived. It arrived over cooked and appeared to be burnt on the underside. We were starving at this point and ate what we could. Someone removed the plate and we waited and we waited! About 10 minutes later a manager came up to us and said that our order was somehow lost and it is cooking now! Give me a break! So he walks away and a few moments later our waiter tells us the same story...as he walks away I said can we please get our soup and salads first please? A very unfriendly girl brings us soup and salad without a word or a smile! No bread...so I asked her if we could please have some bread and she acted as if I had bothered her. She came out with some bread with the same attitude. About 6-7 minutes later we get our food! We weren't done with our soup and salad...What terrible timing! My soup had bacon on it with very little cheese when I specifically asked for no bacon and extra cheese. My significant other ordered a rare steak. It looked good but it had a bad texture because the meat was cut in all different ways and a lot of fat was left on the meat. Now...I am a waitress and bartender and my significant other is a chef who has also been a server/bartender. I have had service this bad only one other time about two years ago and he had NEVER had an experience quite so horrendous. The manager felt as if comping our bloomin' onion was going to suffice but alas it did not. I asked if I could get a comment card. He brought me a blank piece of paper. This just would not do. I then asked for the address for the corporate headquarters. He could not find it. I asked to speak with the proprietor and he supposedly was out of town. We had to wait another 10 minutes for our check and yet another 10 minutes for them to take our money/credit card. This was the most horrendous dining experience that I have ever had! Food Rating [2/10] Service Rating [2/10] Ambiance Rating [6/10] Raw Steak I phoned in a "curb-side take-out" on Dec.27, 2002 and asked for the steak to be a "Well Done" steak dinner that I paid $15.00 for and got a raw steak instead which I was not able to eat. This happens almost every time I order from the Outback located in EL Cajon, California. The Manager is a Jerk so instead of listening to his "down talking" I decided to contact the headquarters instead. I phoned in a "curb-side take-out" on Dec.27, 2002 and asked for the steak to be a "Well Done" steak dinner that I paid $15.00 for and got a raw steak instead which I was not able to eat. This happens almost every time I order from the Outback located in EL Cajon, California. The Manager is a Jerk so instead of listening to his "down talking" I decided to contact the headquarters instead. Food Rating [2/10] Service Rating [8/10] Ambiance Rating [4/10] Best Chain Restaurant I would like to say that Outback Steakhouse is one of my favorite places to eat. I love the coconut shrimp and Victoria's fillet is always great. I 've always had a good time. I would like to say that Outback Steakhouse is one of my favorite places to eat. I love the coconut shrimp and Victoria's fillet is always great. I 've always had a good time. Food Rating [10/10] Service Rating [10/10] Ambiance Rating [10/10]
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