Top : United_States : MD : Hurlock : Suicide Bridge Restaurant6304 Suicide Bridge Road
Hurlock
MD
United States
21643
Telephone : 410.943.4689
Related web pages :Payment MethodsAll restaurants accept cash.
ReviewsExcellent We had Crab Cakes, Duck, Crab Imperial. We had Crab Cakes, Duck, Crab Imperial. Flavor: Excellent, fresh, perfectly seasoned, portions were ample. Waiter (Terry, I think) was helpful, answered all our questions, his recommendations were perfect, table was cleared quite promptly, water glasses were refilled, he was always attainable, the bill arrived on time and we felt no sense of being rushed. The restaurant was very clean, we loved the style and feel of being right on the dock, don't recall hearing music, no kitchen noise, bathrooms were clean. Superior to most restaurants on the eastern shore, prices were reasonable, definitely will recommend, cannot think of an occasion on which it would not be fitting, our group of 11 felt quite comfortable, we have no connection with the owner or employees. From the size of the customers on Sunday, October 21st, I would say reservations are probably needed. We will definitely be back!! We want to enjoy a window table next time! Food Rating [10/10] Service Rating [10/10] Ambiance Rating [10/10] Family ce;lebration *Yesterday our family of 10, out to celebrate several special occasions, were greatly disappointed in the service. We arrived 2 minutes ahead of our reservation time of 1:00, we finally got our meals at 2:40. Salads were limp, we had to ask our waitress, for water refills, we had told her we wanted the meal order to go in with the appetizer order which we finally was taken at 1:30, instead of that she put in the meal order at 2:00. *Yesterday our family of 10, out to celebrate several special occasions, were greatly disappointed in the service. We arrived 2 minutes ahead of our reservation time of 1:00, we finally got our meals at 2:40. Salads were limp, we had to ask our waitress, for water refills, we had told her we wanted the meal order to go in with the appetizer order which we finally was taken at 1:30, instead of that she put in the meal order at 2:00. Complaints to the manager rendered only excuses, no apologies, to top it off the 18% gratutiy was applied even though in our opinion they did not deserve one cent! We had traveled for 3 hours to get to the restaurant, spent about $19 in gasoline plus bridge toll merely to experience the most disappointing outting in our lives. This is a restaurant we had enjoyed many times before, and recommended it to numerous others, even sent relatives from Missouri and Oklahoma to it. Alas, what happened to a formerly good restaurant is unexplainable. Is there a new manager? What is the problem? I am terribly hurt that our children paid for this disaster as a Mothers Day gift to me. Food Rating [6/10] Service Rating [2/10] Ambiance Rating [6/10] A celebration at Suicide Bridge Yesterday we had a disappointing experience at S.B. Restaurant because of the slow and indifferent attitude of the waitress. Earlier I described the circumstances in detail. Since writing that I have had a wonderful response from a manager who was not on duty yesterday as well as from the owner. Both have been most anxious to resolve the issue, and I applaud their sincere response in apologizing nad taking steps to rectify the situation. Yesterday we had a disappointing experience at S.B. Restaurant because of the slow and indifferent attitude of the waitress. Earlier I described the circumstances in detail. Since writing that I have had a wonderful response from a manager who was not on duty yesterday as well as from the owner. Both have been most anxious to resolve the issue, and I applaud their sincere response in apologizing nad taking steps to rectify the situation. Food Rating [6/10] Service Rating [2/10] Ambiance Rating [6/10]
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